News
New ACI ASQ Award
10/03/2022 - The Airport of Guayaquil has once more received the Airpot Service Quality (ASQ) award for Best Airport by Size and Region (2 to 5 million passengers per year in Latin America and Caribbean).
This award is given by the Airports Council International (ACI) and AMADEUS, a global travel technology company and ACI's strategic partner in their mission to ensure airports listen to the voice of their customers, specially in these difficult times. "After a second year of the pandemic, this year's Airport Service Quality (ASQ) Award winners are especially reflective of customer experience leadership during the most challenging time in our sector's history," ACI World Director General Luis Felipe de Oliveira said. "We are exceedingly proud of their stellar leadership in delivering the very best customer experience."
On the 14th of September, 2022, awards ceremony took place in the city of Kraków, Poland. In the photo we see Mr. Dimitri Coll (Vicepresident, Airport Customer Experience, ACI World), Gen. Ángel Córdova Carrera (General Manager, TAGSA), Eng. Nicolás Romero (Manager, AAG) and Mr. Antoine Rostworowski (Senior Vicepresident, Progreammes & Commercial Services, ACI World).