Who we are

TERMINAL AEROPORTUARIA DE GUAYAQUIL S.A TAGSA (Guayaquil Airport Terminal S.A. TAGSA) is a company whose exclusive purpose, at its own expense and risk, is to transform, operate, manage, administer, and maintain the José Joaquín de Olmedo International Airport in the city of Guayaquil, under the terms of the Concession Contract for the Guayaquil Airport System, signed with the Guayaquil Airport Authority - Foundation of the M.I. Municipality of Guayaquil on February 27, 2004, including its respective amendments. The company is responsible for fully executing this contract until July 27, 2031.

The current shareholders of TAGSA are:

• Barnsley ITG, Limited Company, from Spain.
• Dellair Services S.A., from Ecuador.
• Montangello-Venture S.A.S., from Ecuador.

TAGSA is a subsidiary of Corporación América Airports, which is directly connected to companies that operate 53 airports worldwide, including a large portion of the airport system in Argentina, as well as airports in Brazil, Peru, Italy, Armenia, Uruguay, and Ecuador.

Learn more about Corporación América Airports.

Our mission

To manage, operate, and improve the airport in the city of Guayaquil with the highest standards of safety, service, and quality, in order to meet the needs of all users and customers.

Vision

To be the best airport in the country and one of the best in America and the world, recognized for its excellence, safety, and quality of service.

Values

• Honesty: We act with integrity.
• Courtesy: We treat others as we wish to be treated.
• Commitment: We work and deliver.
• Passion: We perform our work with enthusiasm and dedication.
• Solidarity: We contribute to well-being within the company and the community.

Code of conduct

• Quality: We strive for excellence in our work.
• Social responsibility: We uphold our commitment to society and the environment.
• Teamwork: None of us is more important than all of us together

Customer Experience Policy

Guayaquil Airport Terminal S.A. TAGSA, administrator of the José Joaquín de Olmedo International Airport, is committed to providing quality service with safety and warmth, delivered by professional and trained staff in customer service processes. The company allocates the necessary means and resources to meet international satisfaction standards, addressing the needs and expectations of customers so they can enjoy an excellent experience at the airport.