Who we are
TERMINAL AEROPORTUARIA DE GUAYAQUIL S.A TAGSA, is the company in charge of transforming, operating, handling, managing and maintaining the city of Guayaquil's José Joaquín de Olmedo International Airport. These tasks are executed in accordance with the concession contract signed on February 27th, 2004, with Guayaquil's Airport Authority - a foundation of the Municipality of Guayaquil - as well as any addendums, and perform them to the fullest up to July 27, 2031.
Terminal Aeroportuaria de Guayaquil S.A. TAGSA's current shareholders are:
| Name | Nationality |
|---|---|
| Barnsley ITG, Sociedad Limitada | Spain |
| Dellair Services S.A. | Ecuador |
| Montangello-Venture S.A.S. | Ecuador |
TAGSA is a subsidiary of Corporación América Airports, directly related with companies in charge of operating 53 airports around the world, including most of Argentina's airport system, as well as airports in Brazil, Peru, Italy, Armenia, Uruguay and Ecuador.
To know more about Corporación América you can visit their website.
Our mission
Manage, operate and improve the airport of Guayaquil with the highest security, service and quality standards in order to satisfy the needs of our customers and users.
Vision
Be the best airport in the country and one of the best in America and the world, thanks to our excellence, security and quality of service.
Values
- ▸ Honesty: We act with honesty.
- ▸ Cordiality: We treat other the way we want to be treated.
- ▸ Commitment: We work and we fulfill.
- ▸ Passion: We do our job with enthusiasm and dedication.
- ▸ Solidarity: We contribute with the well being of the company and the community.
Standards of conduct
- ▸ Quality: We strive for excellence.
- ▸ Social responsibility: We face our commitment with society and the environment.
- ▸ Teamwork: No one among us is more important than all of us together.
Customer Experience Policy
- Terminal Aeroportuaria de Guayaquil S.A TAGSA, manager of José Joaquín de Olmedo International Airport, is committed in offering services of the highest quality and security, with staff that is both professional and qualified in customer service processes, assigning the necessary resources to achieve international standards of satisfaction, fulfilling the needs and expectations of our clients, offering them an excellent airport customer experience.