11/23/2012

Airport Earns Another Award for Service Quality

During the Annual Assembly of ACI-LAC, held in Puerto Vallarta, Mexico, on November 13, Ms. Angela Gittens — Director General of the Airports Council International (ACI) — presented a plaque to José Joaquín de Olmedo Airport in Guayaquil, recognizing its achievement of remaining for the past five years among the world's top five airports in service quality within its category.

On behalf of TAGSA, the plaque was received by Mr. Ezequiel Barrenechea, Vice Chairman of the Board, accompanied by General Ángel Córdova, TAGSA's General Manager.

08/01/2012

José Joaquín de Olmedo Airport Celebrates Its Sixth Anniversary

In July, Guayaquil Airport marked six years since its inauguration. To celebrate this milestone, musicians were hired to entertain airport staff, passengers, and terminal visitors.

Those waiting for relatives arriving from their trips enjoyed a lively and cheerful atmosphere. Some even volunteered to sing, showcasing not only their artistic talent but also their appreciation for the celebration taking place at the airport.

Additionally, throughout the day, chocolates were given to passengers arriving in Guayaquil. It was undoubtedly a joyful celebration to commemorate another year since the opening of our airport.

07/19/2012

Presentation of New Scanner System and Inauguration of Fallen Aviators Monument

TAGSA held a press conference for the media to announce the awards received by Guayaquil Airport for being globally recognized among the best for its service quality. Afterwards, the official presentation of the new scanners installed in the international boarding area took place.

Designed to support the National Police in its critical work of controlling drug trafficking, these scanners can detect all types of items attached to the body without invading passenger privacy or causing health risks. Guayaquil Airport is the first in Latin America to implement this advanced system.

In the days prior, the inauguration of the Fallen Aviators Monument was also held at the airport entrance. The event was attended by the Mayor of Guayaquil, Attorney Jaime Nebot.

07/02/2012

More Awards for Guayaquil Airport!

Guayaquil Airport has once again been honored for its outstanding service quality, ranking among the best in the world in its category.

ACI, the Airports Council International, publishes and announces annually the winning airports worldwide based on passenger perceptions of the services provided at airport facilities.

TAGSA, as the administrator and operator of Guayaquil Airport, proudly celebrates this achievement. Our airport received the award granted by the highest international airport authority (ACI) as the "FIRST in the WORLD among airports handling 2 to 5 million passengers per year," "1st among airports with the greatest performance improvement," and "2nd Best Airport in Latin America and the Caribbean."

TAGSA's General Manager, General Ángel Cordova Carrera, accepted the awards during the ACI Gala Dinner held this year in Singapore.

05/10/2012

SKYTRAX Awards Guayaquil Airport

For the second consecutive year, Guayaquil Airport was recognized by passengers as "The Best Regional Airport in South America".

The "World Airport Awards" by SKYTRAX are based on surveys of 12 million passengers over a 10-month period, covering 388 airports worldwide. These surveys evaluate the passenger experience across 39 different services, from check-in to the boarding gate.

This year, many more airports were nominated for this award due to the growth of airports in Latin America. This makes Guayaquil Airport even prouder to maintain its position as the best in its category.

The award ceremony took place at the Passenger Terminal in Vienna. TAGSA's Financial Manager, Engineer Rocío Ruíz, attended to receive the award on behalf of the company.