Accessibility Policy

Terminal Aeroportuaria de Guayaquil S.A. - TAGSA, operator of José Joaquín de Olmedo International Airport, is committed to providing an accessible, safe, and inclusive airport experience, ensuring conditions of equity, respect, and non-discrimination for all individuals, including passengers, visitors, employees, and other stakeholders. This commitment is achieved by implementing accessibility solutions across its infrastructure, operational processes, and services, ensuring their progressive and sustainable integration in alignment with its institutional strategy and international airport industry standards.

Accessibility Commitment Statement

At TAGSA, operator of José Joaquín de Olmedo International Airport, accessibility is considered an essential service to ensure that people with disabilities, senior citizens, vulnerable individuals, and anyone requiring special assistance during their time at the airport can enjoy an autonomous and inclusive airport experience.

The commitment to accessibility is part of TAGSA's strategic planning and is aligned with the principles of equal opportunities, non-discrimination, and national and international airport industry regulations.

TAGSA promotes accessibility across all areas of the airport community, progressively integrating it into:

• Infrastructure design and maintenance.
• Operational processes.
• Passenger service and assistance.
• Communications with employees and the general public.
• Staff training.

This statement applies to all TAGSA employees.